Spin N Sparkle Protection Plan

SpinnSparkle follows the standards and policies set forth by the Fabricare Industry and the International Fabricare Institute. We strive to provide high-quality care and we work hard to keep up with those standards!

It is extremely rare that items are lost or damaged. Your laundry is always tagged and laundered

separately from other orders. However, in the event items are lost or damaged you’re protected under our Protection Policy.

We cannot guarantee against color loss, color bleeding or shrinkage, or against damage to weak and tender fabrics as this would occur in any laundering process. These things are not covered by the Protection Policy.

SpinnSparkle provides only wash, dry, fold services and all items sent in will be laundered as such. We are not responsible for damage to ‘dry clean only’ items included in your laundry.

Although we try as hard as possible to track such items, we are not responsible for loose items in

pockets or bundles of garments (i.e., jewelry, watches, cash, etc.). We request that customers empty their pockets prior to putting laundry out for pickup as we cannot be held responsible for damage to your garments from items left in pockets (lipstick, gum, pens, etc.).

Plan covers:

• Missing or damaged items
• Used value (up to 60% of retail purchase price) up to $25 per item
• Up to $150 per order
• Covers only when reported within 24hrs of delivery.

Plan does not cover:

• Shrinkage
• Color Bleeding
• Holes and tears in weak fabrics
• Damage due to items left in laundry.
• Any items left behind in laundry.
• Any reimbursement required will be issued in SpinnSparkle credits applied to future purchases.